A: You may return products within 24 hours of delivery if they are completely clean, unused, and in their original packaging, or exchange them within 15 days of purchase (items bought during sales or seasonal promotions are strictly excluded). Once beds, wooden furniture, or massage chairs are professionally installed, they are non-returnable unless a manufacturing defect is verified within 48 hours. Please note that canceling an order after a delivery date is scheduled will incur a 25 BHD fee. Authorized refunds are issued exclusively via corporate check or bank transfer within 14 to 30 working days. For full details, please refer to our comprehensive Returns & Exchange Policy Page.

All products come with a warranty according to the respective brand’s terms, covering manufacturing defects. TEMPUR mattresses typically have a 10-year warranty, TEMPUR pillows a 3-year warranty. Ogawa & Cozzia massage chairs typically have a 2-year warranty. An original invoice is required for claims. Misuse (stains, breakage) voids the warranty. Mattress sagging must exceed 1 inch for claims.

Firmness is subjective. TEMPUR offers soft, medium, and firm options suitable for different sleep positions. Eclipse provides a range from medium to firm. We recommend visiting our showrooms to try them, reviewing detailed product descriptions on our website, considering your sleep position, or utilizing our sleep consultation service for personalized advice.

Yes, absolutely! We encourage you to visit our showroom in Manama to experience and purchase our products firsthand. You can shop everything directly in-store.

Showroom Locations & Operating Hours:

• Segaya Plaza Residential apartments – Savills Phone: +973 3560 6547. Open Daily Except on Friday: 09:00 AM – 10:00 PM.

No appointment is needed.

Absolutely. We guarantee 100% genuine and brand-new products. As authorized retailers for all brands we carry (TEMPUR, La-Z-Boy, Cozzia, Ogawa, etc.), every item comes directly from the manufacturer or official distributors, ensuring authenticity, quality, and valid warranties.

Please contact our customer support team immediately at +973 3560 6547 or email us. Provide your invoice and issue details. We will arrange for an authorized technician visit to your location for assessment and repair. For out-of-warranty repairs, we can still facilitate services, with applicable charges communicated beforehand.

Refer to the detailed dimensions (length, width, height) provided on each product page. Always measure the internal dimensions of your bed frame and your room. Standard mattress sizes are available (e.g., Queen: 150 x 200 cm, King: 180 x 200 cm). Our sleep experts can offer personalized sizing advice. We also offer custom-sized mattresses and bed frames upon inquiry.

Yes, we do! Our highly trained sleep experts offer comprehensive consultations to help you choose the perfect mattress, pillow, or massage chair. They can discuss your sleep habits, preferences, and any health concerns. You can access this service by visiting our showroom or by contacting our customer support team via phone or email for assistance.